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Service

PROFESSIONAL  OPERATIVE  QUALITY

PROFESSIONAL OPERATIVE QUALITATIVELY

KTS Engineering’s certified service team provides a full range of maintenance services for Jenbacher, Waukesha, Nuove Pignone and Thermodyn equipment. From commissioning to overhaul, KTS Engineering’s team of qualified technicians will provide you with the service you need. By combining real field experience, innovation, digital technology and factory support from equipment manufacturers, we ensure your equipment runs smoothly throughout its lifetime.

Certified customer service

  • Full technical equipment
  • Maximum possible approvals
  • The team has been trained by the manufacturer

KTS Engineering spare parts warehouse.

  • Original Spare Parts
  • Delivery of spare parts all over Ukraine within the shortest period of time
  • Prompt service of equipment

myPlant - remote equipment monitoring and diagnostics portal

  • Diagnostics and monitoring of equipment in real time
  • Prevention and fixing of malfunctions of gas engines
  • Continuous analysis of operating history and forecasting

A few facts about KTS Engineering's customer service

Our service engineers are the people you, our customers and partners, come into contact with. Their qualifications, attentiveness, professionalism and communication skills largely determine not only your impression of us as an equipment supplier, but also your skills in handling the equipment and the quality of its daily and periodic maintenance.

KTS Engineering’s service team consists of highly qualified engineers and technical consultants, equipped with specialised tools, monitoring and diagnostic tools for troubleshooting, adjustments and solving technological problems of the equipment.

The service engineers are certified by the equipment manufacturers.

A confirmation of the level of knowledge is provided every year. Service employees receive annual training through training sessions and seminars from the manufacturers. All service employees are trained abroad in the training centres of the equipment manufacturers. Every service technician constantly enhances his or her knowledge and qualifications.

More than 17 years of field service experience.

The service department was established in 2003, at the same time as KTS Engineering was founded. The certified service department of “KTS Engineering” provides a full range of services for Jenbacher, Waukesha, Nuove Pignone and Thermodyn equipment.