Warranty service

The manufacturer’s warranty applies to all new and overhauled Waukesha equipment. The warranty period for the equipment is 24 months*. The warranty period is subject to change in accordance with the terms of the contract.

Warranty claim scheme:

• Equipment shutdown or a detected malfunction.
• Customer’s request for technical support from KTS Engineering.
• If the fault cannot be rectified remotely, mandatory visit within 24 hours will take place and diagnostics will be carried out.
• Formation of warranty request to the manufacturer.
• Confirmation of warranty event by factory.
• Carrying out warranty repairs.

The warranty does not apply in the event of improper use, use of non-original spare parts.