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Warranty service

BE CONFIDENT IN THE PERFORMANCE OF YOUR EQUIPMENT

The manufacturer’s warranty covers all new and overhauled Jenbacher equipment. The warranty period for the equipment is 24 months*. The warranty period may be subject to change in accordance with the contract conditions.

Warranty claim scheme:

  • Equipment shutdown or a detected malfunction.
  • Customer’s request for technical support from KTS Engineering.
  • If the fault cannot be rectified remotely, mandatory visit within 24 hours will take place and diagnostics will be carried out.
  • Formation of warranty request to the manufacturer.
  • Confirmation of warranty event by factory.
  • Carrying out warranty repairs.

The warranty does not apply in the event of improper use or use of non-original spare parts.

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